“Because of the power of the Baldrige Model and the support provided by the QTF Regional Program, The Alamo College’s Board of Trustees adopted the Baldrige Model as policy. As a result, all five of the Alamo Colleges and the District Operations are individually pursuing performance excellence, three of our six units have achieved the TAPE award and the other three making great strides to this end. We are now pursuing the National Baldrige Award as an entire system. The outcome has been increased achievement of our students, moving the Alamo Colleges from being the lowest producer of degrees to becoming the largest producer of degrees among community colleges in Texas, substantial improvement in our efficiencies due to continuous improvements throughout our complex system, providing a better experience for students and millions of dollars in cost savings.”
Dr. Bruce Leslie, Former Chancellor
The Alamo Colleges District
“Approximately four years ago we decided to employ the Baldrige criteria to harmonize and energize our quality program. In short order (roughly one-and-a-half years), it is no overstatement to say that journey transformed our company. In 2017 RDC received the Texas Progress Level award after only a few months of commitment. In 2019 we received the Governor’s TAPE Award, the highest award given by Texas. We decided to re-apply for the TAPE in 2020 to further refine our processes while also applying for the National Baldrige Award. Last week, we were advised we are one of only nine finalists across the country to be granted a site visit. If you visited RDC five years ago, you would not recognize the company today. Without question, our QTFRP/Baldrige journey has transformed virtually every aspect of our operation to help us serve our customers, employees, and communities better. Our commitment to Baldrige is shared by all our employees, the RDC folks “in the trenches” who daily strive to perform better than the day before.”
Barrie A. Laing
President and General Counsel
Radiation Detection Company, Inc.
“From the early stages of our journey, QTF Regional Program was instrumental in preparing our team for the MBNQA site visits that we eventually received. Their level of attentiveness provided the direction and incentive we needed to refine and improve our processes across the hospital. The encouragement of QTF Regional Program became a key to our ability to stay the course and remain optimistic through the ups and downs.”
Greg Haralson
CEO, Memorial Hermann Sugar Land Hospital
“Texas Nameplate as an organization and me personally were both confused and lacked a strategic direction almost to a point of bankruptcy until we got involved with QTF Regional Program back in 1994. Since then, a greatest transformation took place in my personal life as well as the sustainability and future of my organization Texas Nameplate. We were Quality Texas Award Recipients and were also National Baldrige Recipients twice. I personally owe the QTF Regional Program, its criteria, and desire to help others for who I am and what Texas Nameplate is today”
Dale Crownover
CEO/President