News and Information

January 3, 2018

SAVE THE DATE: JUNE 24-26, 2018, AUSTIN/GEORGETOWN SHERATON CONFERENCE CENTER (located in Georgetown), 25th Annual Conference.

December 13, 2017

All of the new training dates for community classes (open to all) have been announced and can be found under the training tab.

 December 13, 2017

A special thanks to all of the attendees in our 2017 Examiner Training. Our Examiner Training surveys indicated a 99% satisfaction rate which is the highest in the nation.

December 12, 2017

QTF is formally announcing our new Strategic Planning Class to be held in February. It is recommended for 5-7 people from each organization to attend although this is open to everyone. The class will focus on the Organizational Strategic Planning for the first two days and then will have one day focused on Personal Strategic Planning to assist individuals in preparing a life plan. Please see the training tab for more information.

October 20, 2017

QTF is proud to announce a record number of Award applications. There are a total of seven applications composed of three hospitals, one for profit, one NFP, one community college, and one city government. Thanks to all for including QTF in your continuous improvement journey.

December 8, 2017

QTF announces that Mr. Barrie Laing, CEO of Radiation Detection Company, is the new Finance Chair. Mr. Laing will be responsible to monitor funds and ensure accountability.

Two new board members were also announced at the last board meeting. Dr. Greg Gibson, Superintendent of SCUISD, is rejoining the Board. Dr. Ken Davis, CMO CHRISTUS South Region, a Baldrige icon for being a two-time National Baldrige recipient, also joined the board. Dr. Gibson and Dr. Davis just completed a three year tour as National Baldrige Judges.

June 30, 2017

QTF announces the new officers to lead our organization. Mr. Tommy Gonzalez, city manager of El Paso, is the new Board Chair. Mr. Gonzalez is a former recipient of the QTF and National Malcolm Baldrige Award when the city manager of Irving.

Mr. David Thomsen, St. David’s Foundation, is the new Vice-Chair.

Mr. Ed Broussard, city manager of Tyler, is the new Secretary.

Mr. Barrie Laing and Dr. Ron Swain were both named as co-chairs of the 25th Annual Conference in Georgetown, Texas (Sheraton) to be held June 24-26, 2018.

June 27, 2017

Award and Recipients Announced

2017 Award Level

Memorial Hermann Katy Hospital, Katy

2017 Achievement Level

Memorial Hermann Memorial City Hospital, Houston

St. Philip’s College, San Antonio

2017 Progress Level

City of Austin Building Service Department, Austin

Peterson Regional Medical Center, Kerrville

Radiation Detection Company, Georgetown

San Antonio College, San Antonio

2017 Commitment Level

Houston Community College, Houston

Ride on Center for Kids (ROCK), Georgetown

2017 Engagement Level

Huitt-Zollars, Inc., Dallas

Texas A&M University, Commerce

Tyler Junior College School of Professional and Technical Programs, Tyler

2017 Pioneer Level

Habitat for Humanity of Williamson County, Texas, Inc., Georgetown

Lyndon B. Johnson Hospital, Houston

Oncor, Dallas

Thanks to these great organizations who are continually improving.

 March 8, 2016

QTF just completed a very successful Leadership Development Seminar that had 100% satisfaction in most areas. A total 53 people attended and validated the need for more of these types of seminars in the future. Watch for additional programs of this nature designed to improve the organizations and the individuals in the organizations.


August 7, 2015

A Tribute to Raymond Marlow, Quality Texas Fellow Extraordinaire

Will Rogers said, “Even if you’re on the right track, you’ll get run over if you just sit there.”   These words were also said by Raymond Marlow, one of the founders of the Quality Texas Foundation at a planning meeting of visionary leaders dreaming of a state award program to encourage performance excellence. The year was 1992 when Raymond, in his gentle and encouraging way, pulled me aside and shared these words. It was a “call to action” and encouragement to keep improving and considering possibilities.

Raymond Marlow was passionate about the importance of focus on quality – both in his business ventures and in how he treated employees, customers, and suppliers. Under his leadership, Marlow Industries was a 1991 Malcolm Baldrige National Quality Award recipient and he was a catalyst for the Quality Texas Foundation, serving on the original design team and also the Board of Directors for many years. He was honored to be recognized as a Quality Texas Fellow for his years of support, contributions, and commitment to making the dream of developing a state level award for performance excellence to be the robust and outstanding program of today, 25 years later. Raymond Marlow passed on October 11, 2013 after a brief battle with cancer. His influence and results of his work continues on. Somehow I think Raymond would be proud to know that we are still moving down the track that he helped build.   We are not sitting still. If he were still here – with his genuine, caring, and inspiring spirit – Raymond would be encouraging us (like he always did) to keep focus on the next set of tracks that need to be built. And, so we will move ahead and not just sit still. After all, that is what Raymond and all those we served those early years would encourage us to do.

Genie Dillon August 7, 2015

CEO Footnote. While I did not know Raymond very well, he was a beacon for QTF and Genie has defined his contribution to our communities, our state, and our nation. He was a keeper of the “Quality Flame.” Genie, another wonderful person, has adequately defined his unique contribution to our organization. RIP, your legacy continues!

Dr. Mac McGuire, CEO, Quality Texas Foundation


December 27, 2015

QTF Professional Services

QTF can provide a number of professional services either taught by the CEO or one of our consulting partners.

Strategic Planning – QTF can provide training on strategic planning, assist an organization in developing their own strategic planning process, facilitate the development of a strategic plan, and perhaps assist in plans for strategic plan deployment.

Leadership Development Programs – QTF can help members and applicants with the tailoring of a multitude of classes designed to maximize leadership development.

Application Writing Seminars – QTF can provide members and applicants with low cost writing seminars designed to assist and expedite the learning for the organization.

Other Seminars or Webinars – QTF can assist your walk along your Baldrige journey and would be happy to work with your organization either with QTF staff or one of our trusted consultants

Dr. Mac