Quality Texas Foundation

Training

2019 Quality Texas Foundation Training

Registration Is Open! Click here to register.

 

The opportunities below are continually changing based upon the latest research, customer requirements, and training from the National Baldrige Program. These trainings contain information from Harvard Business Review and the Sloan MIT Management Review along with a variety of sources to include continuous improvement books, articles, and websites. Take a look at upcoming dates and locations below the training descriptions. We hope to see you there!

Pre-Examiner Training

This training is designed for individuals new to using the Baldrige Excellence Framework (Categories 1 – 7). The participant will receive a slow walk through the criteria, hands on experience of evaluating the criteria and time for questions and answers as to how to use the criteria in their organizational and personal lives.

Internal Organizational Improvement Coach/Examiner Training

This training is designed for individuals new to using the Baldrige Excellence Framework (Categories 1 – 7). The participant will receive a slow walk through the criteria, hands on experience of evaluating the criteria and time for questions and answers as to how to use the criteria in their organizational and personal lives.

Leadership Development Training I (Spring 2020)

This training provides an organization-wide look into how an organization leads (Category 1: Leadership). It is based on the book “Beacons of Light on Leadership” and is very interactive. Real case studies, videos, and breakouts make this training both entertaining and informative.

Leadership Development Training II (NEW – October 2019)

This new interactive training is designed to take individuals to higher levels of leadership proficiency (Category 1: Leadership). It is for anyone who is in a leadership position from CEO/Superintendent level to aspiring leaders who are not yet in those leadership positions. Day 1 will focus on maximizing group effort and prioritizing work. Real-life case studies will help you learn what it means to take charge, especially if you have been a worker and now you are a leader. Day 2 focuses on developing you as a leader, helping you identify your strengths and opportunities for improvement. Day 3 highlights the differences between Mentoring, Coaching and Counseling and when and how to use these tools effectively. You will learn ways to implement the most critical characteristics of an aspiring leader, based upon the latest research.

Strategic Planning Training

This training is designed to stretch the organization and help participants understand the major reason to accomplish strategic planning systematically (Category 2: Strategy). Some of the latest research regarding how to conduct effective strategic planning will be reviewed along with specific definitions. It is recommended that each organization send 5 to 7 people. Topics include a review of the culture, what is strategy, the importance of a dynamic vision, discussion of what we do now (mission), and how to determine the appropriate goals for the organization overall and cascading deployment to subordinates. The final day discusses the role of Personal Strategic Planning in organizational effectiveness. This event is highly interactive with opportunities to work with your group and improve current strategic planning proficiency.

Workforce Engagement (NEW – November 2019)

Have you ever wondered how your organization and its leaders could positively impact workforce engagement? This training will touch on workforce benefits, the workforce environment, workforce culture, and how organizations can improve workforce performance. It also includes information about Career Management and Career Progression (Category 5: Workforce).

Customer Service Training (NEW – November 2020)

This training has been developed around determining who your key customers really are, how you can determine their expectations and how to improve their engagement (Category 3: Customers). Improving customer service by 10-20% may be of interest to your organizations.

Writing Seminars

Writing seminars are tailored to the organization and the Baldrige maturity level. This can greatly accelerate your progression in QTF (Categories 1 – 7).

Tailored Seminars

QTF has other tailored products and services that can be adapted to improve your organization’s continuous improvement efforts. For more details, please contact us.

Registration for the 2019 Training Sessions is now available.

The registration fee for each training is $700. If 10 members from an organization attend the same class, the registration fee is $600.

If you have any questions or need more information, please contact:
Dr. Mac McGuire by email at drmac@quality-texas.org or by phone at (512) 656-8946 or
Lin Wrinkle-McGuire at linwrinkle@quality-texas.org or by phone at (512) 818-3901
Dwight Bailey, Jr. at dwightbailey@quality-texas.org or by phone at (408) 594-0625

2019 Training Dates!

July – 2019

August – 2019

  • August 13-15, 2019,  Internal Coach/Examiner Training – CHI St. Luke’s The Woodlands Hospital, First Floor, West Tower, Conference Rooms 1-4, 17200 St. Luke’s Way, The Woodlands, TX 77384
  • August 27-29, 2019, Internal Coach/Examiner Training – Williamson County EMS Training Center, Classroom A&B, 3189 Southeast Inner Loop, Georgetown, TX 78626

September – 2019

  • September 24-26, 2019 – Internal Coach/Examiner Training – City of El Paso, La Placita Conference Room, El Paso Airport, (first floor), 6701 Convair Road, El Paso, TX 79925

October – 2019

  • October 8-10, 2019 Leadership Development Training – Georgetown, TX, Williamson County EMS Training Center, Classroom A&B, 3189 Southeast Inner Loop, Georgetown, TX 78626

November – 2019

  •  November 6-8, 2019, Workforce Development Training, Williamson County EMS Training Center, Classroom A&B, 3189 Southeast Inner Loop, Georgetown, TX 78626

 

2019 Training Registration Is Now Available – Click Here