Quality Texas Foundation - Encouraging and Recognizing Excellence

Quality Texas Foundation has been instrumental in helping Shop LC achieve superior performance in our quality journey. After adopting the Baldrige Criteria for Performance Excellence, systematic processes have been helping us make meaningful changes throughout the organization. Practicing continuous improvement has led to better stakeholder satisfaction by balancing their needs and focusing on the results of our processes. The program is making Shop LC a more sustainable organization as we continue growing at a very fast pace.
Amit Agarwal, President Shop LC
Texas Nameplate as an organization and me personally were both confused and lacked a strategic direction almost to a point of bankruptcy until we got involved with Quality Texas back in 1994...We were Quality Texas Award Recipients and were also National Baldrige Recipients twice.
Dale Crownover, CEO/President
From the early stages of our journey, Quality Texas Foundation was instrumental in preparing our team for the MBNQA site visits that we eventually received. Their level of attentiveness provided the direction and incentive we needed to refine and improve our processes across the hospital.
Greg Haralson CEO, Memorial Hermann Sugar Land Hospital
Approximately four years ago we decided to employ the Baldrige criteria to harmonize and energize our quality program. In short order (roughly one-and-a-half years), it is no overstatement to say that journey transformed our company. In 2017 RDC received the Texas Progress Level award after only a few months of commitment. In 2019 we received the Governor’s TAPE Award, the highest award given by Texas. We decided to re-apply for the TAPE in 2020 to further refine our processes while also applying for the National Baldrige Award. Last week, we were advised we are one of only nine finalists across the country to be granted a site visit. If you visited RDC five years ago, you would not recognize the company today. Without question, our QTF/Baldrige journey has transformed virtually every aspect of our operation to help us serve our customers, employees, and communities better. Our commitment to Baldrige is shared by all our employees, the RDC folks "in the trenches" who daily strive to perform better than the day before.
Barrie A. Laing, President and General Counsel
Because of the power of the Baldrige Model and the support provided by the Quality Texas Foundation, The Alamo College’s Board of Trustees adopted the Baldrige Model as policy. As a result, all five of the Alamo Colleges and the District Operations are individually pursuing performance excellence. The Alamo Colleges District was a 2018 National Baldrige Award Recipients.
Dr. Bruce Leslie, Former Chancellor