Examiner Resources

2017 Examiner Training Information

2017 Arroyo Health Center – Training Application
2017 Instructions for Completing Examiner Training Pre-Work

2017 Pre-Examiner  Training Power Point Presentation
2017 Examiner Training Power Point Presentation
Examiner Information Sheet
What do Quality Texas Examiners Do?
Comment Guidelines
QTF Code of Ethical Conduct
Examiner Development Model First Year
Examiner Biography Form
Examiner Roles and Responsibilities
Examiner Competencies and Skills Development
Examiner Career Track 

Example Consensus and Feedback Reports

Independent Review

Sample Key Factors Worksheet (This is a partial worksheet.  A completed Key Factor Worksheet will contain around 20-25 statements from the Organizational Profile or the application.)
Process Sample Item 5.1
Results Sample Item 7.3
Step by Step Independent Review
Comment Guidelines
Comment Assessment Checklist
Scorebook Navigator User Manual for Independent Review
Linkages of All Criteria 

Consensus Review

Item Back-up and Scoring Checklist
Comment Samples
Consensus Review Process Item 5.1 Sample
Consensus Review Results Item 7.3 Sample
Step by Step Consensus Review
What is a Key Theme?
Scoring at Consensus
Consensus Script Template with Sample
Scorebook Navigator User Manual for Consensus Review

Site Visit Information

Sample Interview Log
Site Visit Issue Worksheet
Score Band Descriptors
Site Visit Manual
Site Visit Calendar
Site Visit Planning Meeting Timeline
Site Visit Cross-Cutting Issues Matrix Form
Site Visit Ground Rules and Behaviors
Travel Reimbursement Form
Team Leader Process Manuel
Team Leader Training

Examiner Resources

Biography Form
Sample document Log
Pre-Work for Returning Examiners
Item Request Tracking
Small Business Considerations
Team Roles and Responsibilities 
Team Training for Site Visit 
Walk Around Questions

National Baldrige Performance Excellence Program information and resources may be found at the link below: